1. Policy Statement
Aibit (hereinafter referred to as "Platform" or "We") allows its users (hereinafter referred to as "Users" or "You") to trade digital assets (hereinafter referred to as "Digital Assets"), while providing other digital asset related services ( hereinafter referred to as the "Service"). This Privacy Policy ("Policy") explains how we collect, use, process, disclose, share, transfer and protect users' personal information ("Personal Information") obtained through access to and use of the Platform. For the convenience of presentation, we and you are collectively referred to as the "Parties" and individually as the "Party".
We fully understand and respect the importance of your personal information to you, and we will take appropriate security measures to protect your personal information in accordance with the requirements of applicable laws and regulations. In view of this, the purpose of this policy is to inform you of your rights regarding the processing of your personal information. We will not use your personal information for any purpose not covered by this policy without prior notice to you and/or without your prior consent.
This policy applies to all services on the platform. Before using the Platform, you should read this Policy carefully and seek independent legal advice if necessary. IF YOU DO NOT AGREE OR UNDERSTAND THIS POLICY, DO NOT USE OR ACCESS THE SERVICE. By using the Services, you shall be deemed to have fully agreed to this Policy and have acknowledged, understood and agreed to be fully bound by this Policy, including any modifications made to this Policy from time to time.
2. Definition
"Confidential Information" means identifying information, third party information and usage information.
"Corporate Identification Information" has the meaning given to it in Section 3.2.
"Digital Asset" has the meaning given to it in Clause 1.
"Identifying Information" has the meaning given to it in clause 3.2.
"Party" has the meaning ascribed to it in Clause 1.
"Personally Identifiable Information" has the meaning given to it in Section 3.1.
"Personal Information" has the meaning given to it in clause 3.1.
"Platform" has the meaning given to it in Clause 1.
"Policy" means the Aibit Platform Privacy Policy.
"Services" has the meaning given to it in Section 1.
"Third Party Information" has the meaning given to it in clause 3.4.
"Usage Information" has the meaning given to it in clause 3.3.
"User" has the meaning given to it in Clause 1.
3. How we collect and use your information
3.1 Personally Identifiable Information
We collect certain personal information about you when you create an account on the platform. If you are an individual user, we will collect the following information from you, including but not limited to your:
(i) full name.
(ii)address (and permanent residence, if different). Your address (or permanent residence) will be verified in the manner specified by us.
(iii) proof of address documentation, including bank, brokerage and/or credit card statements, utility bills, mortgage statements and/or property tax statements.
(iv) a valid email address.
(v) date of birth.
(vi) nationality.
(vii) identifying information, such as your driver's license number, social security or identification number, passport number or other government-issued identification.
(viii) a photograph of you and your ID.
(ix) a copy of your official identification document, including passport, ID card (front and back) and/or other identification documents issued by the relevant authorities.
(x) other information that we may request from or obtain from you from time to time.
The above is referred to as "Personally Identifiable Information".
3.2 If you are a legal entity and not an individual, we will collect the following information from you, including but not limited to:
(i) registration and incorporation documents.
(ii) articles of association or memorandum.
(iii) shareholding structure and its description.
(iv) a resolution of the board of directors appointing an authorized representative in charge of the account.
(v) identification documents of directors, substantial shareholders and authorised representatives, which include the identifying information in Sections 3.1(i) to (x) above. Generally, it is necessary to identify shareholders who hold 10% or more of the voting rights of the relevant entity.
(vi) registered office address.
(vii) other information that we may request from or obtain from you from time to time.
The above is "corporate identification information", and together with "personal identification information" is referred to as "identification information". You are obliged to update identifying information. We use identifying information for the following purposes:
- to help you register an account on the Platform.
- for your access to and use of the Services.
- to facilitate our communication with you.
- ensure the security of the Platform, including protecting the integrity of the Platform.
- assist us in any legal proceedings.
- enable us to comply with legal and regulatory frameworks to combat money laundering and/or terrorist financing offenses.
- send marketing communications.
- for internal business and record keeping.
- such other purposes as we may deem necessary from time to time.
3.3 Usage Information
When you access and/or use the Services on the Platform, we may collect certain information related to your use of the Services, including but not limited to your:
(i) transaction information, including account balances, transaction activity, deposits, withdrawals and customer service communications.
(ii) bank account and debit/credit card information.
(iii) browser information, such as your IP address, domain name, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
(iv) log information, such as your device information, device manufacturer, system version, IMEI serial number, device fingerprint information, location, system activity, number and duration of visits, and page interactions.
(v) your communications with us.
(vi) any surveys you have completed.
(vii) other information we may collect from you from time to time.
The foregoing is collectively referred to as the "Usage Information". We may use usage information for the following purposes:
- ensure the security of your account and its digital assets.
- To provide you with a more convenient and personalized service experience.
- assist in any investigation or resolve any potential dispute.
- improve the quality of services.
- to manage the operation of the Platform.
- for data analysis of platform usage.
- such other purposes as we may deem necessary from time to time.
3.4 Third party information
We may collect information from third parties about you, which may include, but is not limited to, the following:
(i) your bank at the time of the transfer for the use of the service.
(ii) advertising, search and analytics providers.
(iii) public databases, credit bureaus and identity verification partners.
(iv) agencies that may conduct investigations into your use of the Services.
(v) other information we may collect from you from time to time.
The above is collectively referred to as "Third Party Information". Before obtaining third-party information, we will require that third party to obtain your consent before collecting such third-party information. We may use third party information for the following purposes:
- assist in internal and/or external investigations.
- to comply with our legal or regulatory obligations.
- personal data processing activities such as identity verification, payment processing, compliance with court orders, other reporting obligations, and anti-money laundering or combating the financing of terrorism policies.
- such other purposes as we may deem necessary from time to time.
Before obtaining third-party information, we require third parties to obtain your prior consent in accordance with any applicable laws, rules and regulations before collecting third-party information. We will protect third-party information with the same level of protection as personal information.
4. How we use cookies
When you use the Services, we may use data files called cookies ("Cookies") that are stored on your device. We use cookies to identify you as a platform user, to collect information about your use of the Services, to provide you with customized services, and to collect information about your device.
5. How we share, transfer or disclose your information
We shall not disclose any confidential information to any third party, except in the following cases:
(i) to the extent required by applicable laws, rules and regulations.
(ii) comply with the requirements of the relevant authorities.
(iii) have a legal obligation to disclose such information.
(iv) it is in our legitimate business interests to disclose such information.
(v) disclosure of such information is in accordance with the Aibit Global Platform User Agreement and/or this Policy.
(vi) confidential Information has been made public.
(vii) platform operations need to disclose such information.
(viii) when disclosure is necessary to protect the interests of the Platform and/or other users.
(ix) at your request or with your consent.
We will endeavour to make such disclosures on a "need to know" basis and may disclose Confidential Information to the following parties ("Recipients"):
- any affiliates and subsidiaries.
- our service providers and business partners.
- relevant authorities to assist them in their investigations.
If Confidential Information is disclosed pursuant to Section 5, the recipient may store Confidential Information in its own systems to comply with its legal or other obligations.
6. How we protect your information
We take various measures to protect Confidential Information ("Safeguards"). These measures include:
(i) physical measures, such as ensuring that confidential information is stored in secure facilities.
(ii) electronic measures, such as imposing strict access requirements on access to confidential information.
(iii) management measures, such as establishing internal departments to protect confidential systems, implementing internal controls to ensure that only relevant employees are allowed to access confidential information, and conducting training to ensure relevant employees know how to handle confidential information.
(iv) security measures, such as the use of security technology and management systems, to minimize the risk of disclosure, damage, misuse and/or access to Confidential Information without proper authorization. When storing and transmitting personal information, we shall take measures such as encryption to protect personal information.
(v) other measures, such as periodic reviews of procedures and techniques used to protect confidential information.
6.1 If you discover any potential security breach, please contact us so we can take appropriate action as soon as possible. Despite safeguards, we cannot guarantee the absolute security of confidential information. When you sign up for our services, choose a complex password and turn on advanced security features such as two-factor authentication. Never share your account verification information with third parties. When necessary, we will withhold and delete identifiers from confidential information.
6.2 In accordance with any applicable laws, rules and regulations, we will store such confidential information and may keep it as reasonably necessary for the purposes described in this policy or to enable us to comply with regulatory requirements regarding the retention of such personal information Reserved until the expiration of any legal challenge period.
7. How you manage your information
In accordance with applicable laws, rules and regulations, you may perform the following actions on your personal information ("Administration Request"):
(i) obtain a copy of your personal information upon request.
(ii) determine whether your personal information is current and accurate.
(iii) delete your personal information with our consent.
(iv) authorize us to process your personal information, or revoke such authorization.
(v) object to the processing of your personal information.
(vi) restrict the processing of your personal information.
(vii) if your consent is required to process any of your personal data, withdraw your consent to such processing.
If you contact us about any administrative request, we have the right to:
- require you to provide appropriate identifying information to verify your identity before processing your administrative request.
- charge you a fee to process your administration request if we believe it is unreasonable.
- if we believe that your request for administration cannot be satisfied due to platform limitations, we will deny your request for administration.
- deny your administration request if it is subject to applicable laws, rules or regulations.
- deny your administration request if we have a legal or other obligation not to comply with your administration request.
- restrict your use of the Services if an administrative request prevents us from continuing to provide the Services to you.
- deny your request for administration if it would adversely affect us, other users or the Platform.
8. Anonymous and Aggregated Data
8.1 Anonymization is a data processing technique that removes or modifies personal information so that it cannot be associated with a specific individual. Except for this section, nothing else in this policy applies to anonymized or aggregated personal data (that is, we combine users' information so that it cannot identify or reference individual users).
8.2 We may use anonymized or aggregated customer data for any business purpose, including better understanding user needs and behavior, improving our products and services, implementing business intelligence and marketing, and detecting security threats. We may analyze anonymous data ourselves or enable analysis provided by third parties.
9. Transmission of confidential information outside your country
By using such services, you agree to the transfer of your confidential information to other countries, including countries other than yours, with different levels of privacy and data protection laws. In all such transmissions, we will protect your confidential information as set forth in this policy.
10. External link
While the platform strives to only include safe and relevant external links, you should exercise caution before clicking on any external links. We cannot control, warrant or verify its content. They have their own policies and practices regarding privacy and personal data, which you should familiarize yourself with before proceeding with these external websites and apps.
11. How this policy is updated
This policy is regularly reviewed to ensure that any new obligations, as well as any changes in the regulatory environment, are taken into account. If there are any changes to this policy, we will post the updated policy on the platform and change the last update time. If you continue to use the Services after this policy is updated, you shall be deemed to have agreed to the updated policy. If you do not agree with any of the terms in the Update Policy, you should immediately stop accessing and/or using the Services.